Refund Policy
Here is your professionally revised Return and Refund Policy with the new "no return without unboxing video" condition included. You can use this text for your website or PDF documentation:
Return and Refund Policy
Last updated: 17 Jan 2025
Thank you for shopping at Funkiindia.
If you are not completely satisfied with your purchase, please review our return and refund terms below. These terms apply to all products bought from us.
Definitions
Company: Refers to Funkiindia ("we", "our", or "us").
Goods: Refers to the items offered for sale.
Orders: A request by you to purchase goods from us.
Website: Refers to mydukaan.io/funkiindia.
You: The individual or entity accessing the service.
Order Cancellation Rights
You may cancel your order within 14 days of receiving it without providing a reason.
To cancel, inform us by email within this timeframe. We will reimburse your payment (using the same method) within 14 days of receiving the returned goods.
Conditions for Returns
To be eligible for a return:
Goods must be purchased within the last 14 days.
Goods must be in original packaging.
Important: No Return Without Unboxing Video
We do not accept returns unless a full unboxing video is recorded at the time of opening the parcel.
The video must clearly show:
The sealed package.
The unpacking process.
Any visible defect/damage.
Only then will a return, exchange, or replacement be considered. Returns without this video will not be accepted.
Items Not Eligible for Return
Customized or personalized items.
Items that deteriorate quickly or have expired.
Opened hygiene or health-related products.
Items mixed inseparably with other goods after delivery.
Returning Goods
Customers are responsible for return shipping costs and risk. Return to:
Address: Okhla Phase 1, New Delhi, India
We recommend using a trackable, insured courier. Refunds cannot be issued without receiving the returned item.
Contact Us
If you have any questions about this policy:
📞 Phone: +91-9810807382
📧 Email: info@funkiindia.in
